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Shopify App · Built for Shopify

StoreFAQ — Product FAQ Builder

AI-written FAQ pages and product accordions for Shopify — FAQ schema for SEO, live chat, multilingual, drag-and-drop builder.

Role
Senior Engineer
Duration
Jan 2024 – Present
Stack
Laravel, React, Shopify Theme Extensions +3
  • Laravel
  • React
  • Shopify Theme Extensions
  • Liquid
  • MySQL
  • OpenAI
01.

Problem

Most Shopify FAQ apps were either heavy page-builder bloat or 2010-era plaintext lists with no AI, no SEO schema, and no way to embed FAQs on individual product pages. Merchants needed something focused — fast to set up, AI-assisted, SEO-correct.

02.

Approach

1

Built a drag-and-drop FAQ builder with FAQ-group support, multilingual content, and per-FAQ visibility rules (product page vs FAQ page vs collection).

2

Integrated AI to generate FAQ answers from a brief or a product context, so a merchant can populate a full help center in minutes.

3

Auto-injected Schema.org FAQPage markup on every page where FAQs render — surfaces directly in Google's rich snippets.

4

Shipped theme blocks for the new Shopify Online Store 2.0 architecture so merchants can place FAQ accordions anywhere in the theme editor.

5

Added an Instant Answer live chat surface that lets shoppers search the FAQ library in-line without leaving the page.

03.

Impact

  • Built-for-Shopify badge — passes Shopify's highest performance and design standards.
  • 4.9★ with 97% of reviews at 5 stars; merchants cite reduced support volume and SEO uplift from FAQ schema.
  • Pairs cleanly with BetterDocs for stores that want a deeper knowledge base layered on top.